Performance Improvement

Eight deadly faux pas of continuous improvement

HAVE YOU EVER wondered why continuous improvement initiatives such as lean, Six Sigma, Baldrige, and others fail? The initiatives are typically launched with a big splash but then subside to a ripple. This article presents the continuous improvement faux pas of many companies that I have observed very closely...

5 Things Process Excellence Leaders can learn from Nurses

Source – Originally Published on May 21, 2013 in processexcellencenetwork.com In honour of the recent World Nursing Day, Debashis Sarkar looks at five things process excellence professionals can learn from nurses. You all would probably agree that nursing is probably among the noblest profession on earth. Since Florence Nightingale...

The Eight Habits of Effective Process Excellence Leaders

Source – Originally Published on Jun 27, 2012 in processexcellencenetwork.com A lot is written about process excellence, writes columnist Debashis Sarkar, but one area that has not been covered in much detail  is what actually makes a great process excellence leader? It’s not about the tools, he says. Here...

15 Ways to tell if You’re a Process Centric Company

Source – Originally Published on Mar 12, 2012 in processexcellencenetwork.com Does your company leadership treat processes as strategic assets? If not, maybe it’s time they did. Here Debashis Sarkar, Asia’s Service Lean Pioneer, Author and Thought Leader, shares 15 ways to tell whether you’re a process centric company. What...

13 Essentials of Coaching for Process Improvement

Source – Originally Published on Sep 12, 2011 in processexcellencenetwork.com As organizations embark on their process improvement journey, one of the things that they seem to forget is to focus on coaching skills that creates change agents, says Debashis Sarkar, author and Asia’s pioneer in Lean for services. And that’s a...

Lessons on Process from 10 Downing Street

Source – Originally Published on Mar 3, 2011 in processexcellencenetwork.com Kate Middleton and Prince William may be grabbing headlines around the world over their pending nuptials, there’s another Briton that has been sharing the limelight lately: Larry the Cat. The British Prime Minister, David Cameron, whose responsibilities includes solving...
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